Head 2 Toe Privacy Policy

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This Privacy Policy applies to the Head 2 Toe Wellness Solutions website. The Head 2 Toe Wellness Solutions website is provided for information and educational purposes and may contain links to other sites. Upon entrance to another website regardless of whether through an advertisement, service, or content link, be informed that Head 2 Toe Wellness Solutions does not assume responsibility for the privacy practices of these other sites. We promote that you seek to review the privacy statements of all websites which you frequent.

Here at Head 2 Toe Wellness Solutions, we understand that transparency is the key to all healthy relationships. Since health is our main priority, we want to thank you for trusting us with sensitive information. As a result, we want to make sure that you know exactly how, when and why we use it. Below, we describe the privacy practices which our website abides by. You will find out precisely how we collect data, how we utilise it, the controls you have over your information, and the ways we keep your information safe and secure.

Respectively, we’ll cover:

 

• Information We Collect and How We Use Information
• How Information Is Shared
• Your Rights To Access and Control Your Personal Data
• Data Retention
• Analytics and Advertising Services Provided by Others
• Cookie Policy
• Our Policies for Children
• Information Security
• Our International Operations and Data Handovers
• Changes to This Policy
• Who We Are and How To Contact Us

 

Information We Collect and How We Use Information

On the Head 2 Toe Wellness Solutions website, we collect the following personal information via website forms.

• First and Last name
• Email address
• Phone number

Upon the release of this information, you provide personal information that will be used by Head 2 Toe Wellness Solutions for the single purpose of scheduling your appointment or returning your contact request.

Choosing to enlist as a subscriber of our website or subscribe to our blog, will mean that you will receive practice newsletters, announcements and occasional promotional information via email. All such emails will be general in nature and will in no way compromise your unique health characteristics. You may voluntarily choose to unsubscribe from these emails at any time. This will stop you from receiving any such emails in future. You can do this by clicking on the unsubscribe button at the bottom of our emails.

Passive Information We Collect

Similarly many other websites, we autonomously collect and log other non-identifying information in regards to your interactions with our website:

Device data. We gather data from the device and application you use to access the Head 2 Toe Wellness Solutions website, such as your Internet protocol (IP) addresses, device type, browser type, operating system and timestamps.

 

Usage data. We gather usage data that may include which Head 2 Toe Wellness Solutions webpages you visit, what you click on when you performed those actions, and so on. Emails sent by Head 2 Toe Wellness Solutions collect information about who opened those emails and clicked on links in them. We do this to track the performance of the Head 2 Toe Wellness Solutions email messaging and to monitor and improve email deliverability and open rates.

How Information Is Shared

Except as detailed in this Privacy Policy or as specifically agreed to by you, Head 2 Toe Wellness Solutions will not disclose any Personally Identifiable or Personal Health Information it gathers from you on our website. We will only release Personally Identifiable or Personal Health Information to third parties:

(i) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order.

 

(ii) in particular cases, such as a physical threat to you or others. In the event that we are legally compelled to disclose your Personally Identifiable or Personal Health Information to a third party, we will attempt to notify you unless doing so would violate the law or court order. In addition, we may disclose Personal Information as detailed below.

 

Your Rights To Access and Control Your Personal Data

You may request at any time for information about any personal data we hold about you or request to correct or delete that information. This request will be completed within 30 days of the initial request for information being received. Please complete this form to start this process. If you need further assistance regarding your rights, please get in touch with our Data Protection Officer at [email protected], and we will consider your request in accordance with applicable laws.

 

Data Retention

We retain your personal information and of your use of the Services for as long as necessary for our legitimate business interests, historical research, for legal reasons, and to prevent harm, including as detailed in the Information We Collect and How We Use Information section.

Analytics and Advertising Services Provided by Others

• Google Analytics. Additionally, our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also hand over this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information may be obtained by visiting Google’s privacy policy.

We use this information to conduct research and analysis to better understand how visitors are using the Head 2 Toe Wellness Solutions website so that we can improve our website experience. Infrequently, Head 2 Toe Wellness Solutions or it’s operations contractors acting on their behalf, conduct online research in order to gather feedback about our site through online or email surveys.

 

Participation in these surveys is completely voluntary and you may choose whether or not to participate and disclose information. Personally Identifiable Information collected through market research will only be used by Head 2 Toe Wellness Solutions and its operations contractors and will never be given or sold to a third party.

Cookie Policy

We use cookies and other technologies to ensure that everyone who uses the Head 2 Toe Wellness Solutions website has the best possible experience. By continuing to visit or use our services, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy. You can find more information about cookies at cookiesandyou.com.

Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you.

Our cookie table lists some of the third party cookies on our sites. Please note that the names of cookies, pixels and other technologies may change over time. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

List of cookies used by Head 2 Toe Wellness Solutions

Cookie Name	Purpose	Expiration	Privacy
__vor_npt__s __vor_npt__t __vor_npt__v	New Patient Tracker. Collects device data such as your Internet protocol (IP) address, operating system, device type, browser type and timestamps.	Persistent	https://www.head2toesolutions. com.au/privacy-policy/
Set By Or On Behalf Of	Purpose	Expiration	Privacy
Google Analytics	Website analytics cookie for visitor information and source.	2 years	https://policies.google.com/ privacy
responsivevoice.org	Used by the content network, Cloudflare, to identify trusted web traffic.	1 year	https://www.cloudflare.com/ security-policy
User way	Accessibility widget remembers which accessibility features were enabled.	Persistent	https://userway.org/privacy
Hotjar	Video Recording and Heatmap testing tool.	1-year	https://www.hotjar.com/privacy
Wistia	Embedding interactive videos on our website and measuring engagement.	1-year	https://wistia.com/privacy/
MaxCDN	Content Delivery Network.	1-year	https://www.maxcdn.com/legal/
Facebook	To enable the visitors to share the page on Facebook and stores page share count.	Persistent	https://www.facebook.com /about/privacy/
YouTube	Embedding videos on our website and measuring engagement.	1 year	https://policies.google.com/ privacy
Formstack	Provides embedded online form functionality.	1-year	https://www.formstack.com/ privacy

 

 

Our Policies for Children

We are dedicated to protecting the privacy of children. Neither Head 2 Toe Wellness Solutions or any of its services are designed or intended to attract children under the age of 13.

 

Information Security

We work hard to keep your data secure. We make use of a combination of administrative, technical, and physical controls to maintain the security of your data. This includes using Transport Layer Security (“TLS”) to encrypt many of our Services. No method of transmitting or storing data is completely secure, however, if you have a security-related concern, please contact customer support at [email protected].

Our International Operations and Data Handovers

Our website hosting company, Vortala, operate internationally and hand over information to the United States for the purposes detailed in this policy. They rely on multiple legal bases to lawfully hand over personal data around the world. These include your consent, the EU-US and EU Commission approved model contractual clauses, which require certain privacy and security protections.

 

 

 

Changes to This Policy

We will notify you of any changes to the Privacy Policy which includes the use of your Personally Identifiable Information. If you choose to continue using the Head 2 Toe Wellness Solutions site will imply acceptance of the changes. If you do not agree to the terms and conditions of this Privacy Policy or any revised policy please promptly exit the site.

Who We Are and How To Contact Us

If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us.

Head 2 Toe Wellness Solutions
Suite 8A Cobbler Place
Mirrabooka, Western Australia 6061
(08) 9207 1594

This Privacy Policy doesn’t protect you when you send content, questions or ideas to Head 2 Toe Wellness Solutions via email. If you want to keep them private or proprietary, do not send them in an email. We try to answer every email within 48 business hours, however, despite our best efforts cannot always commit to this.

 

 

For a comprehensive range of professional physiotherapy services in Perth, visit Head 2 Toe Wellness Solutions. Our expertise lies in treating people from all walks of life for any ailments or physical stress you may be experiencing. When coming to us you are offered nothing less than personalised, professional physiotherapy services in a modern and comforting environment.

With a host of onsite dieticians, diabetes educators, physiotherapists, podiatrists, and massage therapists, we are able to offer you unique overall body alignment and injury management. Our therapists work together to provide you with the highest quality patient care at affordable rates.